At Immersion we pick, pack and ship your orders on the same day (excluding weekends) Every order will receive free domestic shipping through AusPost which has an expected turnaround time of 2 - 6 days.

All orders placed before 2pm Monday to Friday are shipped same day. All orders placed on the weekend are shipped the proceeding Monday. A tracking number will be available in your confirmation email. If you cannot find your tracking number, Contact Us to get help.

Your order may be split up into multiple packages in order to reduce time it is in transit. If your order is split up you can view the different tracking numbers in your confirmation email.

If an item you ordered is not available, one of our friendly staff will contact you to discuss alternative options.

Estimated shipping times are outlined below. Please keep in mind that these timeframes are rough estimates, and the actual delivery time for your order may be sooner or later then estimated depending on what you have ordered. Please note that we cannot control the delivery process after your order has been collected by the postage service.